Responsable de Área de Ingeniería
Empresa española especializada en la gestión técnica de proyectos para cualquier tipo de activo del sector inmobiliario con el objetivo de optimizar su valor.
Mehr erfahrenCustomer Service Italian Market
Barcelona (Spain)
Ref: PI5806 April 30, 2024 Konsumgüter
FUNKTIONEN
This position Customer Service Italian Market is responsible to executing Order to Delivery Process that will support to sales department and it is the first contact for our customer for services level performance. Customer services must follow daily the operational KPI’s to analyze inefficiencies to allow us to put in place actions to solve it, always looking for the excellence of our service level. Essentials Responsibilities: -Manage customer service activities to ensure excellent service -Work closely with Supply Planning, Distribution and Finance to achieve objectives and plans -Support Sales & Marketing to achieve sales plans, keep information up to date to share and validate -Coordinate databases (Customer & material master etc) are correct to avoid complaints, returns and credits due to wrong data -Support customer requests, act as a central contact for any question -Participate and engage in continuous improvement efforts to drive order process quality and efficiency Requirements -Bachelor’s Degree preferably in business/ or supply chain management plus 2 -4 years’ experience -Customer service knowledge -Skills in Microsoft Office. -SAP knowledge Fluent in English language (C1) + Italian LanguageJetzt bewerben
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