Human Resources Director Hotel
HR, Organisation and Quality
Barcelona (Spain)
Ref: AV64712423
September 30, 2024
HOTEL MANAGEMENT AND TOURISM
FUNCTIONS
Your mission as Director of Human Resources is: direct and coordinate all duties related to the Human Resources department; recruiting, employee benefits, wage and salary, job evaluations, personnel counseling, employee relations and the creation and implementation of formalized training programs for all personnel.
Your functions and responsibilities are:
As a member of the Executive Committee, assists top management in the formulation of personnel policies.
Labour relations: Manage and handle all disciplinary matters as well as negotiations with the committee, employees disciplinary warnings, sanctions, collective negotiations with the work council and the unions.
Recruitment: Direct employment activities, ensuring that qualified employees are recruited for the property.
Payroll and administration guidelines and policies: Conduct the Payroll process accurately. Develop the wage and salary program; ensuring wages are competitive to the market. Employee incentive related events and awards, planning of social functions, end of season parties and holiday events.
Reporting and analytics: Maintain and update necessary personnel records and employees. Complete reports requested by ownership on a monthly / quarterly basis. Complete turnover report on a monthly basis.. Performance Management Program: performance appraisals, development, progressive disciplinary procedures.
Culture, values and ensure employees wellbeing and environment are aligned: Establish an “Open Door Policy” with employees to ensure the atmosphere is one of management involvement. Continually assesses employee morale by analyzing absenteeism and turnover records, conducting yearly Employee Survey, lateness and resignations; by conducting exit interviews; and by interviewing employees periodically I order to ascertain possible trouble areas. Aids Supervisors in evaluating existing personnel as a basis for rewarding, analyzing promotion possibilities, helping to correct errors in performance, and discovering talent and unused abilities.Coordinate health and benefit program.
Training and development: Monitor and evaluate employee orientation programs.Develop and implement formalized training programs for all personnel.
Competitors benchmarking and networking in HR in the region: Conduct research into other hotels’ Human Resource programs and activities and recommend changes and/or innovations where desirable. Build and maintain relationships with other DHR’s in the area to understand the local area when it comes to wages, unions, etc.
Compliance and labor law: Develop programs, policies, procedures and controls and other personnel statistics. Coordinate health and benefit programs. Conduct management training and advise management of labor law issues. Ensure management is in compliance with all current labor laws.
Corporate Social Responsibility
Which are the requirements to be successful in this role?
You hold a Degree in Labour Relations, Law or Hospitality management preferred.
You have, at least, five years Human Resources Management experience in a comparable hotel/resort.
You are Tech savvy: Ms Office, ideally with good command of Excel. Experience with ATS systems for employees tracking at all employment lifecycles.
You are able to communicate at C1-C2 English level. An additional language is a plus.
Your personal skills: customer centric, customer-service oriented, ability to negotiate, analytical thinking and numerical analysis.
