Country Director USA
Our client is a leading international candy & confectionery company, specializing in sugar confectionery, with a strong presence in over 90 countries. worldwide.
Mehr erfahrenField Service Technician
Detroit (United States of America)
Ref: MI2339 November 15, 2023 Anlagen-/ Maschinenbau
FUNKTIONEN
Are you ready to join the ranks of technological pioneers? The world's oldest EDM machine manufacturer and a key player in the global market, is seeking a dynamic and experienced Field Service Technician to contribute to their legacy of over 70 years of innovation. Responsibilities: As a Field Service Technician you'll be at the forefront of EDM technology, responsible for a range of tasks to ensure the optimal functioning of our machines and superior customer satisfaction. Your key responsibilities include: At Customer Premises: - Commissioning of new and existing machines. - Installation, setup, and comprehensive training for operators and maintenance staff. - Field repair and maintenance to guarantee uninterrupted machine performance. At Company’s Office: - Provide hot line service support via phone and emails. - Desk service assistance for quotes, purchase orders, sales orders, invoicing, shipping, and receiving of parts and materials. - Organize and manage the storage and warehousing of spare parts efficiently. Further Responsibilities: - Travel to customer sites, including all 50 states and occasionally to Canada. - Mainly focused on customers in Michigan, Ohio, South Carolina, and Texas. - Report service activities and maintain detailed records. - Establish and nurture customer relationships. - Offer practical technical solutions and advice to customers. Requirements: - To thrive in this role, you should possess the following: - More than 2 years of experience servicing EDM machines. - Mechatronic background with knowledge in both mechanics and electronics, preferably in EDM or Machine Tools. - Ability to read electrical, hydraulic, pneumatic, and mechanical drawings. - Proficient in electronic diagnosis to circuit board level, including motherboards and I/O racks/cards. - Experience with CNC and relevant software. - Education in Mechatronics, Industrial Mechanics, or Industrial Electronics. - Strong communication skills, organizational prowess, and independence. - Disciplined, self-driven, with a can-do attitude. - Good presence and understanding of customer needs. - Ability to troubleshoot and provide solutions for various electrical, electronic, and mechanical issues. - Preferred residence near the office. - Willingness to travel, and knowledge of Spanish is a plus for communication with the parent company. Join and become part of a legacy that shapes the future of EDM technology. Apply now and be a crucial contributor to our continued success!Jetzt bewerben
Sie suchen höchstqualifizierte Fachkräfte? Wir bei Catenon finden die besten Talente weltweit. Mit 23 Büros auf dem Globus und Geschäftsbeziehungen in über 100 Ländern sind wir Spezialisten wenn es um die weltweite Akquise von Fachkräften geht. All das, dank unserer Technologieplattform und unserem spezialisierten globalen Team. Finden Sie mehr über unseren Services heraus!
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